Terms of service

Welcome to the Decoy Luxury eCommerce website, owned and operated by Royz Innovation Private Limited. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

1. Acceptance of Terms

By using the Decoy Luxury website, you agree to these Terms of Service, as well as any additional terms and conditions that may apply to specific sections of the site or products and services available through the site. If you do not agree to these terms, please do not use our website.

2. Eligibility

To use our website and place an order, you must be at least 18 years old and capable of entering into a legally binding contract. By using our site, you confirm that you meet these requirements.

3. Account Registration

  • Creating an Account: To purchase products from our website, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary.

  • Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized use of your account.

4. Product Information and Pricing

  • Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that product descriptions, images, or other content are completely accurate, complete, reliable, current, or error-free.

  • Pricing: All prices listed on our website are in Indian Rupees (INR) and are subject to change without notice. We reserve the right to modify prices, discontinue products, or update promotional offers at any time.

5. Order Process

  • Placing an Order: By placing an order on our website, you are making an offer to purchase the products in accordance with these Terms of Service. All orders are subject to acceptance by Royz Innovation Pvt Ltd.

  • Order Confirmation: After you place an order, you will receive an order confirmation email. This email confirms that we have received your order but does not guarantee acceptance of your order. We reserve the right to cancel or refuse any order for any reason.

6. Payment

  • Payment Methods: We accept various payment methods as indicated on our website. By providing payment information, you represent and warrant that you have the legal right to use the payment method and that the information you provide is accurate.

  • Payment Processing: Payment will be processed upon order confirmation. If your payment method fails or is declined, your order may be canceled.

7. Shipping and Delivery

  • Shipping Policy: Please refer to our Shipping Policy for detailed information on shipping times, charges, and delivery processes.

  • Delivery Issues: We are not responsible for delays or failures in delivery due to events beyond our control, including but not limited to natural disasters, strikes, or customs delays.

8. Returns, Refunds, and Cancellations

  • No Returns or Refunds: Due to the nature of our products, all sales are final, and we do not accept returns or offer refunds. Please refer to our Refund and Return Policy for more information.

  • Order Cancellations: Orders can only be canceled within 24 hours of placing the order and before it has been shipped. Please contact our customer service team to request a cancellation.

9. Intellectual Property

  • Ownership: All content on the Decoy Luxury website, including text, images, logos, and product descriptions, is the property of Royz Innovation Pvt Ltd or its licensors and is protected by copyright, trademark, and other intellectual property laws.

  • Use of Content: You may not use, reproduce, distribute, or create derivative works from any content on our website without our prior written consent.

10. Limitation of Liability

  • Disclaimer of Warranties: Our website and products are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that the website will be error-free, uninterrupted, or secure.

  • Liability Limitation: To the fullest extent permitted by law, Royz Innovation Pvt Ltd shall not be liable for any damages arising from your use of the website or products, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

11. Indemnification

You agree to indemnify and hold harmless Royz Innovation Pvt Ltd, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, and expenses (including legal fees) arising from your use of the website or violation of these Terms of Service.

12. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts in [Insert City], India.

13. Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with the effective date. Your continued use of the website after any changes indicates your acceptance of the new terms.

 

By using the Decoy Luxury website, you acknowledge that you have read, understood, and agree to these Terms of Service. Thank you for choosing Decoy Luxury by Royz Innovation Pvt Ltd.