Privacy policy

Last updated: August 23, 2024

At Royz Innovation Pvt Ltd, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our brand, Decoy Luxury.

1. Information We Collect

  • Personal Information: We may collect personal details such as your name, email address, phone number, and shipping address when you place an order, subscribe to our newsletter, or engage with our customer support.

  • Payment Information: For processing purchases, we collect payment information including credit card details, billing addresses, and other related data.

  • Payment Information: For processing purchases, we collect payment information including credit card details, billing addresses, and other related data.

  • Cookies and Tracking: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website performance, and personalize content.

2. How We Use Your Information

  • Order Processing: To fulfill your orders, process payments, and deliver products to you.

  • Customer Service: To respond to your inquiries, provide support, and manage your account.

  • Marketing: To send promotional materials, special offers, and updates about Decoy Luxury. You can opt-out of these communications at any time.

  • Improving Services: To analyze user behavior and preferences to improve our products, services, and website.

  • Legal Compliance: To comply with legal obligations, prevent fraud, and protect our rights.

3. Sharing Your Information

We do not sell or share your personal information with third parties for their marketing purposes. However, we may share your data with:

  • Service Providers: Third-party vendors who assist in operating our website, processing payments, and delivering products.

  • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, protect our rights, or respond to government requests.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, please be aware that no data transmission over the internet or storage system is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

 

5. Your Rights

  • Access and Correction: You have the right to access, correct, or update your personal information.

  • Data Deletion: You can request the deletion of your personal information, subject to certain legal obligations.

  • Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails or contacting us directly.

6. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete that information.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website with the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

Royz Innovation Pvt Ltd
GA 116, Rajdanga Main Road, Kolkata 700107
Email: connect@decoyluxury.com
Phone: [+919038382828